Signs by Sophia is a custom hand-painted banner business based in Norman, OK, operated by Sophia Lynch. You can reach us at @signsby.sophia on Instagram.

When you place an order, we collect the information you provide in the order form: your name, email address, phone number, Instagram handle, and order details (occasion, banner text, size, event date, delivery preference, and any notes). We do not collect payment information — payments are processed directly through Venmo or Cash App.

We use your information solely to fulfill your order: to create your banner, send your invoice, confirm your order details, and contact you with any questions. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Order information is stored securely in our order management system. We retain order records for business accounting purposes. You may request deletion of your personal information at any time by contacting us on Instagram.

This site may use basic analytics to understand how visitors interact with our pages (such as which pages are viewed most). This data is aggregated and anonymous — it is not linked to your personal information.

We use the following third-party services to operate this site:

• Venmo and Cash App for payment processing
• Resend for transactional emails
• Vercel for website hosting

Each of these services has its own privacy policy governing how they handle data.

You have the right to access, correct, or request deletion of any personal information we hold about you. To make a request, contact us via Instagram DM at @signsby.sophia.

We may update this policy from time to time. Any changes will be posted on this page with an updated date.